​COOPER CRANE LLC

sOUTH FLORIDA CRANE SERVICE

Privacy Policy

1. Information We Collect

We collect and store customer information necessary to schedule and complete crane service jobs, including:

First and last name

Business name (if applicable)

Phone number

Email address

Billing and payment information (credit card, Cash App tags, Zelle details)

2. How We Collect Information

We gather customer data through:

Phone calls and text messages

Physical invoices completed on job sites

Digital invoicing through QuickBooks

Handwritten Scheduling records

3. How We Use Your Information

We use customer information to:

Schedule and dispatch crane services

Process payments and issue invoices

Communicate regarding scheduled jobs or inquiries

4. Payment Information Handling

Credit card information is written on physical invoices at job sites or entered over the phone for one-time processing.

Card details are not stored in QuickBooks or Payment Depot unless specifically requested by the customer.

Payment details handled via Cash App, Zelle, or other third-party platforms follow their respective security policies.

5. How We Protect Your Information

We take reasonable measures to protect your data, including:

Restricting access to business devices that store customer contact details

Securing physical invoices and schedule books in controlled environments

Storing physical copies of sensitive information in a locked safe or secure filing system

Using secure payment platforms for digital transactions

6. Third-Party Sharing

We do not sell or share customer information with third parties except for payment processing through QuickBooks, Payment Depot, Cash App, or Zelle, as requested by the customer.

7. Your Choices and Rights

Customers can request that we remove or update stored payment information by contacting our office.

8. Contact Information

For privacy-related inquiries, please contact us at:
Cooper Crane
Coopercranefl@gmail.com
+1.9544456186